Merchandise found to be incorrect due to Jellyfish Man (Winning Concepts USA Inc.) error will be replaced at no cost if returned within 10 days of receipt of shipment.
A written authorization from Winning Concepts USA Inc. is required prior to all returns. Merchandise returned with no written authorization will not be accepted and will be returned to sender. No credit will be given for merchandise that is not authorized to be returned. Please contact our customer service department at 904.272.9784
You will be responsible for all shipping charges to have the item returned. Upon our acceptance of the merchandise in resalable condition, the purchase price plus any sales tax (less shipping) will be credited to the credit card used for the original purchase.
Florida law requires that we charge 7% sales tax on orders sent within Florida. Tax will be calculated at checkout.
We process and ship most orders within 3 to 10 business days. Shipping charges are based on a flat rate shipping and sent UPS ground delivery.
PayPal which allows you to pay from your checking account as well as by any major credit card.
Winning Concepts USA Inc. is committed to ensure your privacy. We will not rent or sell any names, addresses, email addresses, credit card information or personal information obtained through our store to any third party.
c/o Winning Concepts USA Inc.
793 Blanding Bvd
Orange Park, FL 32065